Can I lose ILL privileges?

In instances where the patron’s use of ILL has been restricted, ILL staff will work with patron directly to resolve problems with misuse of ILL privileges.

List of instances that can result in restricted use privileges (this is not exhaustive):

  • Patron damages or loses ILL books
  • Patron fails to respond to communications sent by ILL staff regarding overdue ILL loans
  • Patron repeatedly duplicates article requests
  • Patron habitually keeps ILL loans beyond the due date
  • Patron refuses to return ILL items
  • Patron repeatedly requests electronic materials with citations that cannot be verified or linked to an existing record
  • Patron has been billed on their McFarlin Library account for lost or overdue library items

McFarlin Library - Interlibrary Loan Borrowing Policy (FULL)

Example instances and possible resolutions
Instance/Issue      Resolution
Patron has placed a significant number of article request with bad citations, or duplication of previously completed requests

     One-on-one training on how to correctly place a material request

Patron has fines on their McFarlin library account exceeding $250

     Once fines are paid, or items are returned/renewed, ILL privileges will be restored

Patron loses or returns multiple ILL book loans damaged      Restricted in-library use for print materials
Patron habitually has overdue ILL book loans

     Restricted to just borrowing articles

Patron refuses to return items and/or repeatedly ignores communications from ILL

     Total restriction of privileges until patron meets with library administration regarding ILL issues

 

IMPORTANT: All instances that result in restricted use are determined on a case-by-case basis. You will be dutifully notified of any issues regarding your ILL privileges. 


Answer

  • Last Updated Jun 15, 2024
  • Views 12
  • Answered By Lisa Grimes

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